Information for Donors
Hope Hub is governed by the Food Safety Act; therefore, we are not permitted to accept food stuffs from individuals.
How can my Business donate food?
Click here to find out more (sound on).
If you are a business involved with food production (fresh, frozen or shelf stored ‘ambient’), we can take your ‘surplus’ and redistribute it out to the community, instead of throwing it into the landfill.
By ‘surplus’ we mean items that are about to reach their ‘best before’ but are still fine to eat.
We can pick up regularly from your door and put that ‘surplus’ food to good use in the community.
Please contact us if you can donate! We would love to hear from you!
N.B Unfortunately we cannot take home prepared food.
Good Samaritan Clause
Food donors are also covered legally by the Good Samaritan Clause s352, Food Act 2014
Also known as immunity of Food Donors, this clause applies to businesses who donate food they would normally sell. Provided food is safe and suitable when it is donated and comes with any information needed to keep it safe and suitable a donor is protected from liability under the Food Act 2014.
- Food is unsafe if it is likely to cause the person eating it harm
- Food is unsuitable if it is contaminated, deteriorated, in a condition that affect its intended use or people can’t tell what is in it
We cannot accept:
- Food past it’s ‘use by’ date.
- Food that may have been opened, has damaged packaging or broken seals
- Food that has clear signs of spoilage e,g mould, slime, discoloration or rusty, dented or bulging cans
- Packaged food that has had it’s original label removed
- Food that has been thawed and then refrozen
- General rubbish e.g cut scraps or floor sweepings
- Food that is subject to a current recall notice
- Home prepared food
Please ensure
- Packaging covers food and hasn’t been used for any other than food
- Food items are separated from non-food items
- Raw food is separated from cooked/ready-to-eat food
- Hot food for donation is thoroughly cooked and kept above 60°c
- Meat is hard-frozen when received
- Chilled foods for donation have been maintained in the chill-chain at or below 5 degrees
Celcius.
Please inform us if food:
- Is safe to eat only for a limited time
- Requires special handling or storage
Allergens
Where possible keep allergen food separated from other food. Common Allergen foods are peanuts, eggs, fish, treenuts, soy, shellfish, wheat/barley/oats/rye, sulphites, lupin, milk and sesame.